Here’s a quick tip for those having problems with inviting another user to manage your Google+ Page.
The ‘Manager Invite’ Issue
When inviting another user to manage a Google+ business page, the user appears in the manager’s section (greyed-out) but the user doesn’t receive an invitation email or any form of notification in Google+ and so can’t become the page’s manager.
Ever since Google+ launched business pages (November 2011) I’ve had issues when inviting my own Google+ personal profile to be a manager of the page. I set up the invite, my profile appears in the manager section – greyed-out until I accept the invite – but the invite never comes through. I’ve checked my spam folder with no result and there’s no notification under my account in Google+ itself.
This has happened to me over a number of Google+ business pages and it’s made it pretty hard to manage these accounts.
I Googled the issue and found a number of threads in Google’s support forums with the same issue, along with plenty of people suggesting the same solutions, “make sure your Google+ profile is set to receive a notification for manager invites”, “check your spam folder”, “just use another account”, etc. Google themselves are notoriously bad at responding in those forums and didn’t seem to have a response to the issue.
Finally I came across this seemingly obvious solution posted by a helpful user whose name I sadly can’t remember right now (sorry mate).
The solution is based on one simple fact – the verification link within the invitation email isn’t specific to the user that received the email. Instead, it just checks that the Google+ profile you’re logged in with when the verification link is used is one that has already been invited previously, even if that invite didn’t go through.
With that information you may already have figured out the solution, but here’s a bit of a step-by-step for those that haven’t. Before you begin this, make sure that the account you’re trying to add as a manager appears in the manager section, greyed-out. i.e. you’ll have to have attempted to invite that account as a manager already.
1. Invite another email address that you have access to
Head to the Google+ Page using an account that already has manager access and invite another user whose email account you have access to.
e.g. my Google+ profile that I have problems with inviting as a manager is firstname.lastname@example.org, but I have a @hotmail.com email address I use for other stuff. So I send an invitation to that Hotmail address instead (it doesn’t matter that I don’t have a Google+ profile under that email address).
2. Log in to your email inbox and copy the ‘Become a Manager’ link
If all goes well, you should have an invitation in your email inbox, albeit for an account that you don’t necessarily want to be a manager of the page. If not, try another email address.
Don’t click the ‘Become a manager’ link. Instead copy that link by right-clicking and selecting ‘copy shortcut’ (IE) or ‘copy link address’
3. Log in to Google+ as the account that you want to become the page manager and then, in that same browser, paste the verification link into the address bar and hit enter.
You should be taken to the correct business page and asked to accept. Job done! Just to tidy-up and improve security, you should head back to your manager section and cancel the invitation for any outstanding accounts that you no longer need to be managers.
If you’re still having problems, post a comment and I’ll see if I can help.